Savannah Drake is the Case Manager for Grabhorn Law. She understands your frustration and difficulties in dealing with insurance companies. As your case manager, Savannah’s goal is to minimize your frustration and anxiety, and to help guide you through the insurance and ERISA claims process. With over seven years working in customer relations and case management, she is distinctly qualified to assist you with your case and to provide you with a much needed personal touch.
Even when your insurance or ERISA claim involves the same insurance company, same employer, or same medical condition that Grabhorn Law has successfully dealt with for other clients, Savannah still treats you and your claims as personal and unique – as she should. Even if you simply need someone to just listen to you, she is there to listen and to help.
Savannah prides herself on taking time to learn about you, to identify your concerns, and to help answer your questions. She provides our clients with a highly personal touch – a service many law firms have abandoned in their quest to simply churn cases. She will regularly contact you by phone, email, and mail – to update you on your case and check in to see how you’re doing. It’s this sort of client service Savannah and Grabhorn Law provides, and that you should expect.